Services

Ticketing

I can help you cover every aspect of ticketing, from finding the ideal ticketing supplier to setting up and/or improving operational processes.

I can assist with:

RFPs
Setting up and integrating suppliers
Assist in programming events and promotions

Pricing

A sound pricing strategy is key to ensure a proper ROI on your events.

I have seen its potential when I successfully implemented demand based-pricing at Cirque du Soleil

From static, variable, flexible, demand-based to dynamic pricing. I can guide you through the different options and help you determine what is right for your organisation

Distribution

A single point of entry for ticket sales is not enough anymore to guarantee success.

I can help setting up a multi-channel sales strategy using:

Group sales
3rd Party ticket sellers
Distribution in the secondary market

Customer Service

Great clients experiences mean more revenue

I can help you with the following:

Establishing policies
Set-up and hire client services teams
Create training materials
Outsource your client services & help with call center RFPs
Get your patron's feed-back and use it to improve your services

Ancillary revenues

Live event goers now expect more from you and your organization. This represent a great opportunity to improve client experience and revenue simultaneously!

Maximize your revenue potential with a good upsell & Cross-sell strategy